Terms and Conditions

Welcome to HDA! These terms and conditions govern your use of our website and the purchase of our Halal raw meat and marinated Halal meat products. By accessing or using our website and placing an order, you agree to these terms and conditions. If you do not agree to these terms, please refrain from using our services.

1.  Product Description

a. Halal Meat: Our Halal raw meat products are sourced from trusted suppliers and prepared according to strict Halal guidelines to ensure compliance with Islamic dietary laws.

 b. Marinated Halal Items: Our marinated Halal meat products are prepared with utmost care, using Halal-certified ingredients and marinades that enhance flavor while maintaining Halal integrity.

2.  Placing Orders and Payment

a. Orders: When you place an order with us, it constitutes an offer to purchase our products. We reserve the right to accept or reject any order at our discretion.

 b. Payment: Full payment is required prior to the delivery of the ordered products, unless otherwise agreed upon in writing.

The prices displayed on our platform are subject to change without prior notice. We make reasonable efforts to ensure the accuracy of prices, but errors may occur. In the event of a pricing error, we reserve the right to cancel or modify your order.

We accept various payment methods, including credit cards, debit cards, and other electronic payment options. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.

We employ industry-standard security measures to protect your payment information. However, we cannot guarantee absolute security and are not liable for any unauthorized access or breaches.

3.  Delivery Terms

a. Delivery Area: Our delivery services are available in specific areas as mentioned on our website. Please ensure that your delivery address falls within our serviceable area.

b. Delivery Schedule: We strive to deliver your order within the agreed-upon time slot. However, delivery times may vary depending on factors beyond our control, such as traffic and weather conditions.

c. Delivery Fee: A delivery fee may apply based on your location and order value. The applicable fee will be communicated to you during the order process.

4.  Order Changes and Cancellations

a. Changes: If you need to make changes to your order, such as updating the delivery address or modifying the items, please contact us as soon as possible. We will make every effort to accommodate your request, subject to availability.

 b. Cancellations: Order cancellations must be made within a specified timeframe before the scheduled delivery.

5.  Quality and Freshness

a. Quality Assurance: We take pride in offering high-quality Halal meat products. We ensure that our products meet stringent quality standards, are properly handled, and adhere to Halal guidelines.

b. Freshness: Our products are carefully packaged and delivered in temperature-controlled conditions to maintain freshness. Please refrigerate or freeze the products promptly upon receipt.

6.  Returns and Refunds

a. Returns: We accept returns for any defective or incorrect products. Please contact us within [specific timeframe] of receiving your order to arrange for returns.

b. Refunds: Refunds, if applicable, will be issued in accordance with our Refund Policy, which can be found on our website.

7.  Allergen Information

a. While we take measures to prevent cross-contamination, our products may be processed in facilities that handle allergens. It is important to review the product labels and information for allergen details.

b. If you have specific allergies or dietary restrictions, please contact us before placing an order to discuss any concerns.

8.  Limitation of Liability

a. We make every effort to provide accurate information and quality products. However, we do not guarantee the completeness, accuracy, or reliability of any information or product offered.

b. We shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products/services.

9.  Governing Law and Dispute Resolution

These terms and conditions shall be governed by and interpreted in accordance with the laws of [your jurisdiction]. Any disputes arising out of or in connection with these terms shall be resolved through arbitration or alternative dispute resolution methods as mutually agreed upon.

Please note that these terms and conditions serve as a legal agreement between you and Halal Delivery Australia. By using our products/services, you acknowledge that you have read, understood, and agreed to these terms.

If you have any questions or concerns regarding these terms and conditions, please reach out to us. Thank you for choosing Halal Delivery Australia as your trusted provider of Halal meat products!